FAQ’s

Photo by: Sarah Jane Bradley Photo

  • This can be answered perhaps best in person. We understand our space is not for every client. We take time to get to know your venue needs and if we are not a perfect fit we would be happy to recommend some other wonderful venues we work with in the city that may better suit your needs. For more information, email us at events@lacuna2150.com

  • Yes. In order to keep our excellent level of service and our pricing competitive we have to be kind of strict on this. LM Catering & Events is our exclusive caterer. However, we are pleased to work exclusively India House for all Indian specialty menus. Please talk with a member of our sales team regarding details.

  • Visit us here to view availability and set up a site visit. We currently offer in person and virtual tours.

  • Yes. However, this may only be done after you have toured the venue with a member of our events team. The hold will be held for 5 days and we will let you know before we release it.

  • Awesome! We can’t wait to get started. When you’re ready to move forward just let our events team know and they will send over the appropriate paperwork. A 50% venue rental deposit is due at the time of contract signing and the remaining balance is due 6 months prior to your event. Lacuna accepts cash, check or money order for venue rental.

  • Yes, reduced venue rental is available from January-April. Restrictions apply.

  • Yes, however any desserts must come from a licensed bakery, restaurant or retail store. Unfortunately, we are not able to allow homemade items.

  • Although our venue has a BYOB policy you will need to work with the bartenders at LM Catering & Events who will handle the serving of all beverages.

  • Tables and chairs are included with catering packages. We currently include up to 250 crossback folding chairs & 30 round dinner tables for the Reverie Gallery and up to 150 crossback chairs, (4) 8' farm tables, (4) 9' farm tables & up to 10 round dinner tables for La Galleria. SkyDeck rental includes the use of up to 175 white folding chairs. LM Catering & Events offers all the basic flatware, glassware and china. Upgrades are available for an additional fee.

  • All vendors will receive access to the event space 3 hours prior to the scheduled start time and 1 hour prior to start time on the SkyDeck.

  • Yes, we have a wedding suite that can be accessed 3 hours prior to your event start time. You are welcome to get ready at the venue however we do require that a staff member be on-site which will be billed at $50 per hour.

  • Venue rental includes 10 hours. With Reverie Gallery and La Galleria rental this includes 3 hours for set up, 6 hours of event time and 1 hour for break down. With SkyDeck rental set up is only 1 hour. Additional SkyDeck set up time needs to be pre-arranged in advance and will be charged at $550 per hour. Need more time to party? Additional hours can be added at the rate of $500 per hour. Please note that events must end by 1am and the bar will need to be shut down by 12:30am

  • DIY is amazing, but tends to increase your level of stress, requires a lot of pre-planning and really drives your friends and family crazy! All of that aside we will not allow you to climb a ladder (we'd hate to see you get hurt!). Because of this all decor must be hung by professionals.

  • It is possible that there will be simultaneous events. Lacuna is a large event venue with three completely different spaces on different floors and If there are concurrent events guests will use different entrances.

  • Capacities for each room are:

    Reverie Gallery

    Up to 350 Seated
    Up to 500 Cocktail Reception

    La Galleria

    Up to 150 Seated with dance floor
    Up to 200 Seated
    Up to 300 Cocktail Reception

    SkyDeck

    Up to 150 Seated
    Up to 250 Cocktail Reception
    Up to 250 Ceremony

  • A planner or coordinator is not a requirement however, we do strongly recommend that you retain their services based on your event needs. Our venue managers will be on-site during your event to direct and work with vendors, answer any questions, provide general assistance and oversee the facilities, but they will not coordinate your event.

  • Your designated sales person and our trained event captains will oversee your event.

  • Yes, however all vendors need to have the appropriate licenses, must be pre-approved by our events team and must participate in a venue walk-through prior to the event.

  • Pets on a leash are permitted in the space during the ceremony with prior approval. Following the ceremony the pet must be escorted out of the space for the remainder of the event.

  • Yes, Lacuna is ADA compliant.

  • Yes, security is required during events and the Lacuna team take care of hiring them and clients will be billed accordingly.

  • We sure do! Please visit us here to view floor plans.

  • Yes. Candles are allowed but they will need to be contained in a vessel of some sort. We do not allow tapered candles and open flames are not allowed anywhere in the building. Sparklers, smoke machines and similar items are not allowed.

  • There is no set up charge. However, if you’d like to utilize different spaces for ceremony and reception a venue rental fee will apply.

  • Yes, you have to provide your own insurance. We also require all of your vendors to provide a certificate of insurance. We require $2M general aggregate / $1M per occurrence including property damage. We recommend The Event Helper, eWed Insurance or WedSafe. Please have a copy of the policy sent directly to your event manager no later than 1 week prior to your event date.

  • We do not have an on-site sound system and this will need to be handled by your band or DJ. We work with some incredible vendors which can be found here.

  • Wedding rehearsals are allowed based on availability. They must be pre-approved by the events team and can only take place between 9am and 5pm. Please note that we cannot guarantee a specific time for rehearsals until a month out from your event date.

Have more questions?

Office Hours
Monday–Saturday
10am–6pm

Location
2150 S. Canalport, Suite 1B-2
Chicago, IL 60608